<html xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns:m="http://schemas.microsoft.com/office/2004/12/omml" xmlns="http://www.w3.org/TR/REC-html40"><head><meta http-equiv=Content-Type content="text/html; charset=us-ascii"><meta name=Generator content="Microsoft Word 14 (filtered medium)"><style><!--
/* Font Definitions */
@font-face
{font-family:"Cambria Math";
panose-1:2 4 5 3 5 4 6 3 2 4;}
@font-face
{font-family:Calibri;
panose-1:2 15 5 2 2 2 4 3 2 4;}
@font-face
{font-family:"Trebuchet MS";
panose-1:2 11 6 3 2 2 2 2 2 4;}
/* Style Definitions */
p.MsoNormal, li.MsoNormal, div.MsoNormal
{margin:0cm;
margin-bottom:.0001pt;
font-size:11.0pt;
font-family:"Calibri","sans-serif";
mso-fareast-language:EN-US;}
a:link, span.MsoHyperlink
{mso-style-priority:99;
color:blue;
text-decoration:underline;}
a:visited, span.MsoHyperlinkFollowed
{mso-style-priority:99;
color:purple;
text-decoration:underline;}
p.MsoListParagraph, li.MsoListParagraph, div.MsoListParagraph
{mso-style-priority:34;
margin-top:0cm;
margin-right:0cm;
margin-bottom:0cm;
margin-left:36.0pt;
margin-bottom:.0001pt;
font-size:11.0pt;
font-family:"Calibri","sans-serif";
mso-fareast-language:EN-US;}
span.EmailStyle17
{mso-style-type:personal-compose;
font-family:"Calibri","sans-serif";
color:windowtext;}
.MsoChpDefault
{mso-style-type:export-only;
font-family:"Calibri","sans-serif";
mso-fareast-language:EN-US;}
@page WordSection1
{size:612.0pt 792.0pt;
margin:72.0pt 72.0pt 72.0pt 72.0pt;}
div.WordSection1
{page:WordSection1;}
/* List Definitions */
@list l0
{mso-list-id:1805346875;
mso-list-type:hybrid;
mso-list-template-ids:1158731126 269025295 269025305 269025307 269025295 269025305 269025307 269025295 269025305 269025307;}
@list l0:level1
{mso-level-tab-stop:none;
mso-level-number-position:left;
text-indent:-18.0pt;}
@list l0:level2
{mso-level-number-format:alpha-lower;
mso-level-tab-stop:none;
mso-level-number-position:left;
text-indent:-18.0pt;}
@list l0:level3
{mso-level-number-format:roman-lower;
mso-level-tab-stop:none;
mso-level-number-position:right;
text-indent:-9.0pt;}
@list l0:level4
{mso-level-tab-stop:none;
mso-level-number-position:left;
text-indent:-18.0pt;}
@list l0:level5
{mso-level-number-format:alpha-lower;
mso-level-tab-stop:none;
mso-level-number-position:left;
text-indent:-18.0pt;}
@list l0:level6
{mso-level-number-format:roman-lower;
mso-level-tab-stop:none;
mso-level-number-position:right;
text-indent:-9.0pt;}
@list l0:level7
{mso-level-tab-stop:none;
mso-level-number-position:left;
text-indent:-18.0pt;}
@list l0:level8
{mso-level-number-format:alpha-lower;
mso-level-tab-stop:none;
mso-level-number-position:left;
text-indent:-18.0pt;}
@list l0:level9
{mso-level-number-format:roman-lower;
mso-level-tab-stop:none;
mso-level-number-position:right;
text-indent:-9.0pt;}
ol
{margin-bottom:0cm;}
ul
{margin-bottom:0cm;}
--></style><!--[if gte mso 9]><xml>
<o:shapedefaults v:ext="edit" spidmax="1026" />
</xml><![endif]--><!--[if gte mso 9]><xml>
<o:shapelayout v:ext="edit">
<o:idmap v:ext="edit" data="1" />
</o:shapelayout></xml><![endif]--></head><body lang=EN-CA link=blue vlink=purple><div class=WordSection1><p class=MsoNormal>Hello all;<o:p></o:p></p><p class=MsoNormal>We are using Trixbox 2.8 in one of our offices connected to a PRI (Allstream) and there are two things we are struggling with:<o:p></o:p></p><p class=MsoListParagraph style='text-indent:-18.0pt;mso-list:l0 level1 lfo1'><![if !supportLists]><span style='mso-list:Ignore'>1.<span style='font:7.0pt "Times New Roman"'> </span></span><![endif]>We use PIN’s for all of our long distance calls, is there some way to have the PIN included when a user makes a long distance call by using DTMF maybe? It is for the VMX locator, some of our consultants work outside of Winnipeg and would like to give users the option of contacting them at the office they are working in or by cell phone, but when a user tries they hear MTS prompting them for the PIN. We have managed to create custom outbound routes for individual users but can’t get the DTMF part to work.<o:p></o:p></p><p class=MsoListParagraph>Here is some of what we have tried (5020 represents the users extension, so each outbound route can be unique):<o:p></o:p></p><p class=MsoListParagraph>exten => _50201NXXNXXXXXX,1,Dial(dialout-trunk,1,,D(www1234${EXTEN:4}))<o:p></o:p></p><p class=MsoListParagraph>and<o:p></o:p></p><p class=MsoListParagraph>[outrt-005-VmXtoLONGDISTANCEcalls-custom]<o:p></o:p></p><p class=MsoListParagraph>exten => _50201[12345678]XXNXXXXXX,1,Macro(user-callerid,SKIPTTL,)<o:p></o:p></p><p class=MsoListParagraph>exten => _50201[12345678]XXNXXXXXX,n,Set(_NODEST=)<o:p></o:p></p><p class=MsoListParagraph>exten => _50201[12345678]XXNXXXXXX,n,Macro(record-enable,${AMPUSER},OUT,)<o:p></o:p></p><p class=MsoListParagraph>exten => _50201[12345678]XXNXXXXXX,n,Macro(dialout-trunk,1,${EXTEN:4},,)<o:p></o:p></p><p class=MsoListParagraph>exten => _50201[12345678]XXNXXXXXX,n,Macro(senddtmf)<o:p></o:p></p><p class=MsoListParagraph>exten => _50201[12345678]XXNXXXXXX,n,Macro(outisbusy,)<o:p></o:p></p><p class=MsoListParagraph>[macro-senddtmf]<o:p></o:p></p><p class=MsoListParagraph>exten => s,1,SendDTMF (1234)<o:p></o:p></p><p class=MsoListParagraph style='text-indent:-18.0pt;mso-list:l0 level1 lfo1'><![if !supportLists]><span style='mso-list:Ignore'>2.<span style='font:7.0pt "Times New Roman"'> </span></span><![endif]>The second problem is when a someone calls in and wishes to be transferred to an office or user that is not local and does not have a toll free number. Blind transfer will not work as the caller does not know the PIN and trying a attended transfer did not work either, Asterisk gives us a beep but we don’t receive one from the phone company, how can we transfer a long distance call and enter the long distance PIN before the transfer completes?<o:p></o:p></p><p class=MsoNormal>Other than that the little Trixbox appliance is working fine, the Sangoma T1 card works great so far, and the FXO ports have not been a problem, faxing and analog phone are working.<o:p></o:p></p><p class=MsoNormal>Any direction or help with the above would be greatly appreciated.<o:p></o:p></p><p class=MsoNormal>Mark<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><b><span lang=EN-US style='font-family:"Trebuchet MS","sans-serif";color:maroon;mso-fareast-language:EN-CA'>Mark Bergen</span></b><span lang=EN-US style='font-size:9.0pt;font-family:"Arial","sans-serif";color:#1F497D;mso-fareast-language:EN-CA'><o:p></o:p></span></p><p class=MsoNormal><b><span lang=EN-US style='font-size:10.0pt;font-family:"Trebuchet MS","sans-serif";color:maroon;mso-fareast-language:EN-CA'>Network Support Analyst</span></b><span lang=EN-US style='font-size:12.0pt;font-family:"Times New Roman","serif";color:#1F497D;mso-fareast-language:EN-CA'><o:p></o:p></span></p><p class=MsoNormal><b><span lang=EN-US style='font-size:10.0pt;font-family:"Trebuchet MS","sans-serif";color:navy;mso-fareast-language:EN-CA'>ONLINE BUSINESS SYSTEMS</span></b><b><span lang=EN-US style='font-size:10.0pt;font-family:"Trebuchet MS","sans-serif";color:navy;mso-fareast-language:EN-CA'><o:p></o:p></span></b></p><p class=MsoNormal><b><span lang=EN-US style='font-size:8.0pt;font-family:"Trebuchet MS","sans-serif";color:navy;mso-fareast-language:EN-CA'>Explore | Innovate | Lead<o:p></o:p></span></b></p><p class=MsoNormal><b><span lang=EN-US style='font-size:8.0pt;font-family:"Trebuchet MS","sans-serif";color:black;mso-fareast-language:EN-CA'><o:p> </o:p></span></b></p><p class=MsoNormal><span lang=EN-US style='font-size:8.0pt;font-family:"Trebuchet MS","sans-serif";color:black;mso-fareast-language:EN-CA'>200-115 Bannatyne Ave., Winnipeg MB R3B 0R3</span><b><span lang=EN-US style='font-size:8.0pt;font-family:"Trebuchet MS","sans-serif";color:maroon;mso-fareast-language:EN-CA'><o:p></o:p></span></b></p><p class=MsoNormal><u><span lang=EN-US style='font-size:8.0pt;font-family:"Trebuchet MS","sans-serif";color:blue;mso-fareast-language:EN-CA'><a href="mailto:mbergen@obsglobal.com"><span style='color:blue'>mbergen@obsglobal.com</span></a></span></u><span lang=EN-US style='font-size:8.0pt;font-family:"Trebuchet MS","sans-serif";color:black;mso-fareast-language:EN-CA'> | Direct Line: 204.982-0218</span><span lang=EN-US style='font-size:12.0pt;font-family:"Times New Roman","serif";color:#1F497D;mso-fareast-language:EN-CA'><o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:8.0pt;font-family:"Trebuchet MS","sans-serif";color:black;mso-fareast-language:EN-CA'>Office: 204.982.0200 | Fax: 204.982.0201</span><span lang=EN-US style='font-size:8.0pt;font-family:"Trebuchet MS","sans-serif";color:black;mso-fareast-language:EN-CA'><o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:8.0pt;font-family:"Trebuchet MS","sans-serif";color:black;mso-fareast-language:EN-CA'><a href="http://www.obsglobal.com/"><span style='color:purple'>www.obsglobal.com</span></a></span><span lang=EN-US style='font-size:12.0pt;font-family:"Times New Roman","serif";color:#1F497D;mso-fareast-language:EN-CA'><o:p></o:p></span></p><p class=MsoNormal><o:p> </o:p></p></div></body></html>