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</o:shapelayout></xml><![endif]--></head><body lang=EN-CA link=blue vlink=purple><div class=WordSection1><p class=MsoNormal>We have noticed on occasion the outbound audio on our phone system is garbled. We have checked the network and it seems to be in good order. It happens randomly and usually only for a few seconds (just long enough to annoy users). It has also happened when there was only a light load on the network.<o:p></o:p></p><p class=MsoNormal>We configured one of the snom 320 handsets to only use the G711u codec and no real change (outbound audio was still garbled a couple of times briefly over a 1.5hr phone call). Our system uses VoIP only inside our local network, we have an MTS PRI for outbound calls.<o:p></o:p></p><p class=MsoNormal>Anyone have any ideas or pointers?<o:p></o:p></p><p class=MsoNormal>Thanks;<o:p></o:p></p><p class=MsoNormal>Mark<o:p></o:p></p><p class=MsoNormal><o:p>&nbsp;</o:p></p><p class=MsoNormal><b><span lang=EN-US style='font-family:"Trebuchet MS","sans-serif";color:maroon;mso-fareast-language:EN-CA'>Mark Bergen</span></b><span lang=EN-US style='font-size:9.0pt;font-family:"Arial","sans-serif";color:#1F497D;mso-fareast-language:EN-CA'><o:p></o:p></span></p><p class=MsoNormal><b><span lang=EN-US style='font-size:10.0pt;font-family:"Trebuchet MS","sans-serif";color:maroon;mso-fareast-language:EN-CA'>Network Support Analyst</span></b><span lang=EN-US style='font-size:12.0pt;font-family:"Times New Roman","serif";color:#1F497D;mso-fareast-language:EN-CA'><o:p></o:p></span></p><p class=MsoNormal><b><span lang=EN-US style='font-size:10.0pt;font-family:"Trebuchet MS","sans-serif";color:navy;mso-fareast-language:EN-CA'>ONLINE BUSINESS SYSTEMS</span></b><b><span lang=EN-US style='font-size:10.0pt;font-family:"Trebuchet MS","sans-serif";color:navy;mso-fareast-language:EN-CA'><o:p></o:p></span></b></p><p class=MsoNormal><b><span lang=EN-US style='font-size:8.0pt;font-family:"Trebuchet MS","sans-serif";color:navy;mso-fareast-language:EN-CA'>Explore | Innovate | Lead<o:p></o:p></span></b></p><p class=MsoNormal><b><span lang=EN-US style='font-size:8.0pt;font-family:"Trebuchet MS","sans-serif";color:black;mso-fareast-language:EN-CA'><o:p>&nbsp;</o:p></span></b></p><p class=MsoNormal><span lang=EN-US style='font-size:8.0pt;font-family:"Trebuchet MS","sans-serif";color:black;mso-fareast-language:EN-CA'>200-115 Bannatyne Ave., Winnipeg MB&nbsp; R3B 0R3</span><b><span lang=EN-US style='font-size:8.0pt;font-family:"Trebuchet MS","sans-serif";color:maroon;mso-fareast-language:EN-CA'><o:p></o:p></span></b></p><p class=MsoNormal><u><span lang=EN-US style='font-size:8.0pt;font-family:"Trebuchet MS","sans-serif";color:blue;mso-fareast-language:EN-CA'><a href="mailto:mbergen@obsglobal.com"><span style='color:blue'>mbergen@obsglobal.com</span></a></span></u><span lang=EN-US style='font-size:8.0pt;font-family:"Trebuchet MS","sans-serif";color:black;mso-fareast-language:EN-CA'> |&nbsp; Direct Line: 204.982-0218</span><span lang=EN-US style='font-size:12.0pt;font-family:"Times New Roman","serif";color:#1F497D;mso-fareast-language:EN-CA'><o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:8.0pt;font-family:"Trebuchet MS","sans-serif";color:black;mso-fareast-language:EN-CA'>Office: 204.982.0200&nbsp; |&nbsp; Fax: 204.982.0201</span><span lang=EN-US style='font-size:8.0pt;font-family:"Trebuchet MS","sans-serif";color:black;mso-fareast-language:EN-CA'><o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:8.0pt;font-family:"Trebuchet MS","sans-serif";color:black;mso-fareast-language:EN-CA'><a href="http://www.obsglobal.com/"><span style='color:purple'>www.obsglobal.com</span></a></span><span lang=EN-US style='font-size:12.0pt;font-family:"Times New Roman","serif";color:#1F497D;mso-fareast-language:EN-CA'><o:p></o:p></span></p><p class=MsoNormal><o:p>&nbsp;</o:p></p></div></body></html>